Customer Satisfaction Survey

In order to better service our customers we need to know what we are doing well and what we are not.
Please fill out the survey below and let us know how we did with our service and repairs.
Thank you for your assistance.

Scale: 5=Completely Satisfied 4=Mostly Satisfied 3=Somewhat Satisfied 2=Mostly Dissatisfied 1=Completely Dissatisfied

1. Was your call answered in a friendly, helpful and efficient manner?
5 4 3 2 1

2. Was your service appointment convenient for you? 5 4 3 2 1

3. Did we repair and/or diagnose your appliance in a timely manner?
5 4 3 2 1

4. Was our technician clean, neat, professional and friendly? 5 4 3 2 1

5. Did our technician leave the work area and the appliance clean? 5 4 3 2 1

6. Was your appliance repaired or diagnosed to your satisfaction? 5 4 3 2 1

7. How would you rate your overall experience with our company? 5 4 3 2 1

8. Did our technician explain that we service all types of appliances and/or ask if any other appliances need attention? Yes  No

9. Did our technician leave you a sticker and/or magnet? Yes  No

10. Would you use our company again and recommend us to others? Yes  No

Was there an employee who was especially helpful?
If so, could we have their name?

Comments or Question

You have my permission to publish my comments. Yes  No
Your Name (First and Last Name is Required)

How were you referred to our company?
Family/Friend  Previous Customer  Yellow Pages  Retailer  Manufacturer
Internet/Website  Other:

Appliance Repair Specialist Toledo Ohio
South Toledo - 419_-385-4474
North Toledo - 419_-474-4888
Bowling Green - 419_-419-1400
Lenawee County - 517_-486-4265
Monroe - 734_-241-3435
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Appliance Repair Toledo

Warranty Policies
Limited Warranty
Your next repair with
Dave Smith Appliance
Services. We are dedicated
to provide service on all
major Appliances.

Helpful Tips
Always use a
Certified Technician for
dependable appliance

Appliance Repair in Northwest Ohio and Southeast Michigan
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December 4, 2012Jim Noveskey’s ReviewI can’t remember names well but both the operator who called and the...Read More
November 29, 2012Laura Pylypuik’s ReviewExcellent service, would highly recommend Dave Smith’s They truly wa...Read More
Like Us on Facebook Go to and search: Dave Smith Appliance Services “Like” our page and take an additional $5 off the Service Call! Print Coupon
1st Time Customer Special $12 OFF any part repair. If you are a Facebook Friend, take an additional $5 OFF the service call. Print Coupon
Product Recalls
December 26, 2012Recall of LG and Kenmore Elite Brand Washing MachinesFOR IMMEDIATE RELEASE – The U.S. Consumer Product Safety Commission,...Read More
November 19, 2012LG Electric Range Recall!The U.S. Consumer Product Safety Commission, in cooperation with LG El...Read More

Appliance Repair News

January 20, 2014Press Release – Dave Smith Appliance is a Certified Service CenterSince 1993 Dave Smith Appliance has been working to serve the people of Ohio, assisting them with all of their appliance repair needs. In that time we’ve amassed a fantastic staff full of highly skilled Master technicians who have gone … Read More
March 20, 2013Avert Catastrophic Flooding by Replacing Your Washing Machine Supply HosesThe hose that links your clothes washer to its water supply is one of the most unassuming of appliance parts, yet its failure could generate overwhelming devastation to your home.  If it bursts, water will continuously spray out.  This can … Read More