Customer Satisfaction Survey

In order to better service our customers we need to know what we are doing well and what we are not.
Please fill out the survey below and let us know how we did with our service and repairs.
Thank you for your assistance.


Scale: 5=Completely Satisfied 4=Mostly Satisfied 3=Somewhat Satisfied 2=Mostly Dissatisfied 1=Completely Dissatisfied

1. Was your call answered in a friendly, helpful and efficient manner?
5 4 3 2 1

2. Was your service appointment convenient for you? 5 4 3 2 1

3. Did we repair and/or diagnose your appliance in a timely manner?
5 4 3 2 1

4. Was our technician clean, neat, professional and friendly? 5 4 3 2 1

5. Did our technician leave the work area and the appliance clean? 5 4 3 2 1

6. Was your appliance repaired or diagnosed to your satisfaction? 5 4 3 2 1

7. How would you rate your overall experience with our company? 5 4 3 2 1

8. Did our technician explain that we service all types of appliances and/or ask if any other appliances need attention? Yes  No

9. Did our technician leave you a sticker and/or magnet? Yes  No

10. Would you use our company again and recommend us to others? Yes  No

Was there an employee who was especially helpful?
If so, could we have their name?

Comments or Question

You have my permission to publish my comments. Yes  No
Your Name (First and Last Name is Required)

How were you referred to our company?
Family/Friend  Previous Customer  Yellow Pages  Retailer  Manufacturer
Internet/Website  Other:

Appliance Repair Specialist Toledo Ohio
South Toledo - 419_-385-4474
North Toledo - 419_-474-4888
Bowling Green - 419_-419-1400
Lenawee County - 517_-486-4265
Monroe - 734_-241-3435
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Appliance Repair Toledo

Warranty Policies
Limited Warranty
Your next repair with
Dave Smith Appliance
Services. We are dedicated
to provide service on all
major Appliances.

Helpful Tips
Always use a
Certified Technician for
dependable appliance
repairs.



Appliance Repair in Northwest Ohio and Southeast Michigan
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Reviews
December 4, 2012Jim Noveskey’s ReviewI can’t remember names well but both the operator who called and the...Read More
November 29, 2012Laura Pylypuik’s ReviewExcellent service, would highly recommend Dave Smith’s They truly wa...Read More
Coupons
Like Us on Facebook Go to www.facebook.com and search: Dave Smith Appliance Services “Like” our page and take an additional $5 off the Service Call! Print Coupon
1st Time Customer Special $12 OFF any part repair. If you are a Facebook Friend, take an additional $5 OFF the service call. Print Coupon
Product Recalls
December 26, 2012Recall of LG and Kenmore Elite Brand Washing MachinesFOR IMMEDIATE RELEASE – The U.S. Consumer Product Safety Commission,...Read More
November 19, 2012LG Electric Range Recall!The U.S. Consumer Product Safety Commission, in cooperation with LG El...Read More

Appliance Repair News

February 25, 2015Dave Smith Appliance Services, LLC Earns Esteemed 2014 Angie’s List Super Service AwardAward reflects company’s consistently high level of customer service Dave Smith Appliance Services, LLC has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer …...Read More
February 13, 2015The Most Common Oven-Related IssuesThe oven is one of the most beloved kitchen appliances in the home, especially in a place like Toledo OH. Ovens bring so much joy to a family because they often invoke memories of good times at the dinner table. … Read More