Customer Satisfaction Survey

In order to better service our customers we need to know what we are doing well and what we are not.
Please fill out the survey below and let us know how we did with our service and repairs.
Thank you for your assistance.

Scale: 5=Completely Satisfied 4=Mostly Satisfied 3=Somewhat Satisfied 2=Mostly Dissatisfied 1=Completely Dissatisfied

1. Was your call answered in a friendly, helpful and efficient manner?
5 4 3 2 1

2. Was your service appointment convenient for you? 5 4 3 2 1

3. Did we repair and/or diagnose your appliance in a timely manner?
5 4 3 2 1

4. Was our technician clean, neat, professional and friendly? 5 4 3 2 1

5. Did our technician leave the work area and the appliance clean? 5 4 3 2 1

6. Was your appliance repaired or diagnosed to your satisfaction? 5 4 3 2 1

7. How would you rate your overall experience with our company? 5 4 3 2 1

8. Did our technician explain that we service all types of appliances and/or ask if any other appliances need attention? Yes  No

9. Did our technician leave you a sticker and/or magnet? Yes  No

10. Would you use our company again and recommend us to others? Yes  No

Was there an employee who was especially helpful?
If so, could we have their name?

Comments or Question

You have my permission to publish my comments. Yes  No
Your Name (First and Last Name is Required)

How were you referred to our company?
Family/Friend  Previous Customer  Yellow Pages  Retailer  Manufacturer
Internet/Website  Other:

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Professional Repairs Can Save You Money

No matter whether it can be a tiny problem or a full-scale breakdown there's one vital step you should take when issues with your dishwasher occur. Call a professional. Not only will this telephone call permit you to stop worrying about the appliance, a skilled repair engineer from Dave Smith Appliance Services is going to be there quickly, total the repairs appropriately and present the highest quality replacement parts available.

Dishwasher Repair in Nortwest Ohio and Southeast MichiganBecause the dishwasher is an appliance that offers plumbing and electrical services, repairs are almost impossible for the typical DIY enthusiast. Even if you may effectively dismantle the appliance, diagnosing the issue and taking the steps to repair it can be particularly complicated.

Door gasket troubles may be simple to spot, but water heating or water pressure challenges are tricky. Belts can snap inside the motor and also simple replacement repairs like rusty racks and faulty buttons should be completed with care.

When a specialist repair technician has a look at your dishwasher they'll perform an inspection of the whole program. This could save you from a lot more complications that may demand repair in the near future.Our professionals will inspect the dishwasher while they are there so in case there is an issue it's going to cost you less if the dishwasher is already taken apart.