Customer Satisfaction Survey

In order to better service our customers we need to know what we are doing well and what we are not.
Please fill out the survey below and let us know how we did with our service and repairs.
Thank you for your assistance.

Scale: 5=Completely Satisfied 4=Mostly Satisfied 3=Somewhat Satisfied 2=Mostly Dissatisfied 1=Completely Dissatisfied

1. Was your call answered in a friendly, helpful and efficient manner?
5 4 3 2 1

2. Was your service appointment convenient for you? 5 4 3 2 1

3. Did we repair and/or diagnose your appliance in a timely manner?
5 4 3 2 1

4. Was our technician clean, neat, professional and friendly? 5 4 3 2 1

5. Did our technician leave the work area and the appliance clean? 5 4 3 2 1

6. Was your appliance repaired or diagnosed to your satisfaction? 5 4 3 2 1

7. How would you rate your overall experience with our company? 5 4 3 2 1

8. Did our technician explain that we service all types of appliances and/or ask if any other appliances need attention? Yes  No

9. Did our technician leave you a sticker and/or magnet? Yes  No

10. Would you use our company again and recommend us to others? Yes  No

Was there an employee who was especially helpful?
If so, could we have their name?

Comments or Question

You have my permission to publish my comments. Yes  No
Your Name (First and Last Name is Required)

How were you referred to our company?
Family/Friend  Previous Customer  Yellow Pages  Retailer  Manufacturer
Internet/Website  Other:

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Installation and Disposal Maintenance

Disposal Repair in Nortwest Ohio and Southeast MichiganAlmost every property has a garbage disposal system, which should be maintained thoroughly for normal functioning. In an effort to maintain it functioning, helpful and trouble free, it should be installed and maintained regularly by the pluming experts. With no suitable care and repairing process your garbage disposal could lead to heavy trouble and headache.

Efficient plumbing and drainage technique is responsible for the ideal flow of water to and from the leak or any other loophole can trigger disruption in the flow of water. Clean water flows inside the machine, and waste material is carried out through the drainage system. Due to these important capabilities it can be necessary to constantly monitor and check the technique for smooth functioning. Knowledgeable plumbers can fix any problems related to drainage technique immediately and effectively.

Specialists at Dave Smith Appliance Services offer services which include garbage disposal repair and garbage disposal installation. It's the standard service and should be handled carefully. A garbage disposal can be a hassle-free appliance to to liquefy food remnants and wash them down the drain, as an alternative to collecting them in trash canes. Garbage disposals even perform together with your dishwasher and sink to stop clogged drains from food that accidentally goes down the drain. Trained plumbers can fully grasp the issue and repair all kinds of garbage disposals varying from residential models to heavy commercial food service disposals.