Customer Satisfaction Survey

In order to better service our customers we need to know what we are doing well and what we are not.
Please fill out the survey below and let us know how we did with our service and repairs.
Thank you for your assistance.

Scale: 5=Completely Satisfied 4=Mostly Satisfied 3=Somewhat Satisfied 2=Mostly Dissatisfied 1=Completely Dissatisfied

1. Was your call answered in a friendly, helpful and efficient manner?
5 4 3 2 1

2. Was your service appointment convenient for you? 5 4 3 2 1

3. Did we repair and/or diagnose your appliance in a timely manner?
5 4 3 2 1

4. Was our technician clean, neat, professional and friendly? 5 4 3 2 1

5. Did our technician leave the work area and the appliance clean? 5 4 3 2 1

6. Was your appliance repaired or diagnosed to your satisfaction? 5 4 3 2 1

7. How would you rate your overall experience with our company? 5 4 3 2 1

8. Did our technician explain that we service all types of appliances and/or ask if any other appliances need attention? Yes  No

9. Did our technician leave you a sticker and/or magnet? Yes  No

10. Would you use our company again and recommend us to others? Yes  No

Was there an employee who was especially helpful?
If so, could we have their name?

Comments or Question

You have my permission to publish my comments. Yes  No
Your Name (First and Last Name is Required)

How were you referred to our company?
Family/Friend  Previous Customer  Yellow Pages  Retailer  Manufacturer
Internet/Website  Other:

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Broken Dryers can be Frustrating

There are plenty of household appliances accessible inside the market nowadays. No family is going to be happy to discover that their dryer is no longer operating at all or is not producing sufficient heat. In the busy world of this time, making use of a dryer that does not generate enough heat is frustrating and annoying. It will not just consume your time, it will also make your clothes smell due to improper drying. This makes it crucial for you to quickly repair your dryer when it becomes damaged.

Dryer Repair in Nortwest Ohio and Southeast MichiganThere are many parts to a dryer that are essential to making it work properly and one of those parts malfunctions or simply stops working it can cause a bump in your routine. Many people think that it is necessary to just get a new dryer but many people also don't have the money readily available at any time, so the best thing to do would be to call a repair specialists. Dave Smith Appliance Services allows residence in the Toledo area to find an alternative to spending money on a new appliance and save by just getting a repair and finding a solution to the problem.