Reviews

See What Our Customers Have to Say About Our Us!

Still on the fence about who to hire for your appliance repair service? Check out some of our reviews from satisfied customers to know that you’re making the right decision in choosing Dave Smith Appliance Services.

Review Summary

5
5.0 rating
5 out of 5 stars (based on 77 reviews)
Excellent99%
Very good1%
Average0%
Poor0%
Terrible0%

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Samsung dryer repair.

5.0 rating
September 26, 2019

Barbara was great at getting me set up with a schedule repair visit, and able to answer my questions. Jim Everitt was the technician that came to my house. He was courteous and explained what was wrong with the dryer . I given the price and able to have it fixed the same day. There was a minor problem the next day and Barb schedule him to come over that day. Jim was honest and explained what was wrong. Great staff.

Lisa Young

Outstanding service

5.0 rating
September 20, 2019

I can not express how happy we are with the ice maker repair. Both servicemen who visited us were knowledgeable and addressed all of our questions. Your company is now our appliance repair company. Outstanding service, you should be proud of your employees.

James Neorr

Topnotch Sevice

5.0 rating
September 10, 2019

Today was third time over several years we’ve called Dave Smith Appliance to schedule washer and refrigerator repair. Barb and Karen did a great job setting repair time. Very personable on the phone and helpful. And, as they told us would happen, we received call day before scheduled service to give us technician’s name and arrival time. Each time we’ve needed service Michael B has answered the call. He is very knowledgeable, does great job explaining, in layman’s terms, the problem and how to solve it. Our problem and questions have always been addressed professionally and to our satisfaction by him. We highly recommend Dave Smith Appliance, technician Michael B, and their customer service.

Linda

Great service person

5.0 rating
August 29, 2019

Efficient, knowledgeable, friendly, on time!
Couldn’t be better

Gloria Weinberg

Thank you!!

5.0 rating
August 28, 2019

Your employees are to be commended for their politeness, efficiency, and professionalism. My thanks to Karen for arranging our appointment, and an even bigger thanks to serviceman, Brandon B. He determined our problem, gave me a quote, and ordered the part (which arrived in record time). My appliance is now back in working order. You guys are top on my list!! Thank you again!!

Carol Spangler
Mike H. was very pleasant and quick. He was very helpful in answering all my questions on how it worked. Replaced upper icemaker on my Samsung refrig.
Jenni Heyman
Jenni Heyman
19:29 01 Apr 19
Among the very best service in the industry and you won't find a more honest and ethical business. Highly recommend Dave Smith Appliance repair service.read more
Manuel Ortega
Manuel Ortega
03:26 27 Jan 19
Always great help at finding and getting the appliance parts I need.
GLD k3ll32
GLD k3ll32
01:18 01 Jan 19
We've used this company for our fridge, dishwasher and microwave. They have always been pleasant, punctual and fair. Repairmen have been honest about the cost of repair vs replacing. Additionally, you get 10$ off your bill if you give them 3 canned goods for donation to local food banks.read more
J.L. Riffle
J.L. Riffle
15:55 27 Apr 19
Have used Dave’s appliance service exclusively 15 years. Excellent customer service!
Denny and Carolyn Royal
Denny and Carolyn Royal
14:01 17 Jul 19
Dave Smith Appliance is always great. They are professional, helpful and reasonable. Michael B. was awesome about our dryer, and gave me some tips about making our oven last longer!read more
Tricia
Tricia
15:12 07 Aug 19
We've used this company for our fridge, dishwasher and microwave. They have always been pleasant, punctual and fair. Repairmen have been honest about the cost of repair vs replacing. Additionally, you get 10$ off your bill if you give them 3 canned goods for donation to local food banks.read more
J.L. Riffle
J.L. Riffle
15:55 27 Apr 19
The repairman was quick and helpful. He attempted the least expensive fix first and was very insightful. He did arrive an hour past the 3 hour window that was given us, otherwise I would have given this company 5 stars. I will definitely give Dave Smith Appliance a call the next time I need one of my appliances repaired.read more
Jason Thomas
Jason Thomas
14:37 14 Sep 19
Michael B did a great job of quickly diagnosing my dryer issue and fixing it. He was very professional and he had the parts needed on hand. The dryer works great now. Thanks Dave Smith Appliance & Michael B!read more
Kristi Evarts
Kristi Evarts
17:27 17 Sep 19
Today Michael B. fixed my dryer with no problem, then noticed a bulge in the rubber hose from the spigot to my dryer, with the spigot located @ 8" from the electrical box for the washer and dryer. He noted that when it popped, which it would, it would shoot straight for the electrical, make a puddle on the floor, and cause a huge mess let alone possible electric shock. Fortunately for me, he had hosed in his truck and replaced both the hot and cold, with great teaching along the way: I now know when to invest in metal hoses and when to settle for rubber; why not to buy the DIY dryer vent cleaning kits (they don't work and actually do damage by compacting lint and restricting air flow), why I shouldn't spend any money fixing my washer. Fixing the hoses, which were much more important than the simple dryer problem for which I had called, cost only @ $40 more, most of that parts. I appreciated that he went beyond the fix to look around and solve the problems I didn't know I had. Thank you!read more
Lynne Hamer
Lynne Hamer
15:50 18 Sep 19