Reviews

See What Our Customers Have to Say About Our Us!

Still on the fence about who to hire for your appliance repair service? Check out some of our reviews from satisfied customers to know that you’re making the right decision in choosing Dave Smith Appliance Services.

Review Summary

5
5.0 rating
5 out of 5 stars (based on 71 reviews)
Excellent97%
Very good3%
Average0%
Poor0%
Terrible0%

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Great, FAST Service!

5.0 rating
September 4, 2020

Just a note to tell you that I was impressed with your Master Tech, Pete M and that he did a phenomenal service job! He was on time, got right to the issue, diagnosed, called mfg’r for support, advised next steps, followed up, brought part, installed it and all is well!. He was very clean about his work area, respectful of our home, and just friendly and represented your company extremely well. I will use your services for all our appliance repair needs. THANK YOU!!

Bruce Golatka

Friendly and professional service!

5.0 rating
August 4, 2020

Friendly and professional service is what you can expect from Dave Smith Appliamce Services. They repaired my LG dishwasher even though the problem was intermittent. And those are the hardest problems to diagnose. My dishwasher works better than ever now. I would recommend Dave Smith Appliance Services 100 percent!

Jeri Kilroy

Michael B was very knowledgeable and courteous ,

4.0 rating
May 13, 2020

Michael was very knowledgeable and courteous. After he replace the part he gave me some tips on what was the best shelve heights should be. He wore a mask and gloves. I would highly recommend him and your company to my family and friends.

Jacqueline Wallace

Exceeds Expectations

5.0 rating
February 24, 2020

Every once in awhile you encounter a service business that combines the qualities of professionalism, honesty, punctuality, knowledge, and outstanding customer service–and Dave Smith Appliance is one of those businesses. We have had a few problems with our new Whirlpool refrigerator, and Dave Smith’s company has addressed each of these issues with: a) quick response to email inquiries–often answered by the owner himself; b) service appointments scheduled promptly; c) skilled, well trained technicians who properly diagnoses and resolve problems. Example 1: One technician determined from his research that even though my refrigerator had been recently built, the company had already updated its control box; thus he ordered one under warranty for installation. Example 2: I emailed Dave (owner) to ask whether the cold spot in the top center of my refrigerator (which was freezing vinegar and water bottles) was expectable since the air control valve was there. Most repair shops would have said “yes” to avoid a warranty service call. However, Dave was most concerned with making sure that everything was just right, and said that he would be glad to send a technician out. In sum, I highly recommend Dave Smith Appliance Services.

Keith C.

Happy with service and techs

5.0 rating
January 29, 2020

Appreciate the service and the techs for my dryer repair

Steve Peterson
Mike H. was very pleasant and quick. He was very helpful in answering all my questions on how it worked. Replaced upper icemaker on my Samsung refrig.
Jenni Heyman
Jenni Heyman
19:29 01 Apr 19
Among the very best service in the industry and you won't find a more honest and ethical business. Highly recommend Dave Smith Appliance repair service.read more
Manuel Ortega
Manuel Ortega
03:26 27 Jan 19
Always great help at finding and getting the appliance parts I need.
GLD k3ll32
GLD k3ll32
01:18 01 Jan 19
We've used this company for our fridge, dishwasher and microwave. They have always been pleasant, punctual and fair. Repairmen have been honest about the cost of repair vs replacing. Additionally, you get 10$ off your bill if you give them 3 canned goods for donation to local food banks.read more
J.L. Riffle
J.L. Riffle
15:55 27 Apr 19
Have used Dave’s appliance service exclusively 15 years. Excellent customer service!
Denny and Carolyn Royal
Denny and Carolyn Royal
14:01 17 Jul 19
Dave Smith Appliance is always great. They are professional, helpful and reasonable. Michael B. was awesome about our dryer, and gave me some tips about making our oven last longer!read more
Tricia
Tricia
15:12 07 Aug 19
We've used this company for our fridge, dishwasher and microwave. They have always been pleasant, punctual and fair. Repairmen have been honest about the cost of repair vs replacing. Additionally, you get 10$ off your bill if you give them 3 canned goods for donation to local food banks.read more
J.L. Riffle
J.L. Riffle
15:55 27 Apr 19
The repairman was quick and helpful. He attempted the least expensive fix first and was very insightful. He did arrive an hour past the 3 hour window that was given us, otherwise I would have given this company 5 stars. I will definitely give Dave Smith Appliance a call the next time I need one of my appliances repaired.read more
Jason Thomas
Jason Thomas
14:37 14 Sep 19
Michael B did a great job of quickly diagnosing my dryer issue and fixing it. He was very professional and he had the parts needed on hand. The dryer works great now. Thanks Dave Smith Appliance & Michael B!read more
Kristi Evarts
Kristi Evarts
17:27 17 Sep 19
Today Michael B. fixed my dryer with no problem, then noticed a bulge in the rubber hose from the spigot to my dryer, with the spigot located @ 8" from the electrical box for the washer and dryer. He noted that when it popped, which it would, it would shoot straight for the electrical, make a puddle on the floor, and cause a huge mess let alone possible electric shock. Fortunately for me, he had hosed in his truck and replaced both the hot and cold, with great teaching along the way: I now know when to invest in metal hoses and when to settle for rubber; why not to buy the DIY dryer vent cleaning kits (they don't work and actually do damage by compacting lint and restricting air flow), why I shouldn't spend any money fixing my washer. Fixing the hoses, which were much more important than the simple dryer problem for which I had called, cost only @ $40 more, most of that parts. I appreciated that he went beyond the fix to look around and solve the problems I didn't know I had. Thank you!read more
Lynne Hamer
Lynne Hamer
15:50 18 Sep 19
Here on time. Charged a fair price. Would definitely call again.
Killerdog347
Killerdog347
10:56 27 Oct 19
Kudos to Matt from Dave’s Appliance. His knowledge of LG refrigerators and patience in repair is outstanding. He will stand for nothing less than perfection. Dave’s should be proud to have such a diligent employee. Thank you.read more
Mary Beth DeMatteo
Mary Beth DeMatteo
15:15 21 Dec 19
I am new to Toledo and our home has an older 1960’s gas oven and range combo. It’s very unique and eclectic and certainly worth preserving for the years ahead. The oven and timer clock is not especially user friendly mostly because all of the labels have worn off of the dials and buttons. I went in to Dave Smith’s and described what was not working. He laughed and said, “Yep that’s an old one alright.” I was given several steps to take to try and fix the problem—no charge. I went home, did as instructed, and everything now works great. So, thanks Dave Smith’s.read more
Mark Sims
Mark Sims
21:18 18 Dec 19
Needed a part for my dryer; their price was a little higher than online, but once shipping was factored in they were competitive. Parts showed up in 1 day and everyone I dealt with on the phone and in office was very nice. Will be using them for any other parts in the future!read more
Dean Mohr
Dean Mohr
15:47 29 Jan 20
Every once in awhile you encounter a service business that combines the qualities of professionalism, honesty, punctuality, knowledge, and outstanding customer service--and Dave Smith Appliance is one of those businesses. We have had a few problems with our new Whirlpool refrigerator, and Dave Smith's company has addressed each of these issues with: a) quick response to email inquiries--often answered by the owner himself; b) service appointments scheduled promptly; c) skilled, well trained technicians who properly diagnoses and resolve problems. Example 1: One technician determined from his research that even though my refrigerator had been recently built, the company had already updated its control box; thus he ordered one under warranty for installation. Example 2: I emailed Dave (owner) to ask whether the cold spot in the top center of my refrigerator (which was freezing vinegar and water bottles) was expectable since the air control valve was there. Most repair shops would have said "yes" to avoid a warranty service call. However, Dave was most concerned with making sure that everything was just right, and said that he would be glad to send a technician out. In sum, I highly recommend Dave Smith Appliance Services.read more
Keith Cornfield
Keith Cornfield
15:34 21 Feb 20
We had Dave Smith Appliance Service out to repair our ice maker. Parts had to be ordered for repair. Within two days the installation of replacement parts was rescheduled. The service man was very polite. Put cloth boots over his shoe when he arrive. Very efficient in determining what was wrong. I was really impressed.read more
Judith Lumbrezer
Judith Lumbrezer
01:00 24 Feb 20
DuShon D. and Matt V. were on time, friendly, and knowledgeable. They fixed my washing machine and educated my wife and I on how to prevent the machine from going down again. I'd recommend Dave Smith Appliance Service to anyone in the service area.read more
C S
C S
19:46 11 Mar 20
John came to our house to fix our broken refrigerator. He was very honest and upfront with us, gave us recommendations, and was very polite and professional. John fixed our problem quickly and even gave us advice on future appliance purchases. Will definitely do business with Dave Smith again. read more
Shane Davis
Shane Davis
15:26 04 Mar 17
Very happy with the service and price. Our tech was professional, knowledgeable, fast and on time. I will definitely recommend!
Lisa Marshall
Lisa Marshall
23:54 25 Mar 20
They came out and fixed our dryer. It was a quick and easy visit. Loved the great service. They even took the time to explain to us what was going on.
Nicole Hopkins
Nicole Hopkins
14:57 10 Aug 20
John came to our house to fix our broken refrigerator. He was very honest and upfront with us, gave us recommendations, and was very polite and professional. John fixed our problem quickly and even gave us advice on future appliance purchases. Will definitely do business with Dave Smith again. read more
Shane Davis
Shane Davis
01:01 07 May 18
They did mot have the part in stock, a dryer door handle. but they told me where I could find it. Kudos to them. 😉
jim toth
jim toth
14:17 12 Sep 20