I have a true passion for my business and my business relationships. My name and reputation is my business, and I will always work hard to provide the very best in quality customer service.
10 Year Limited Parts & Lifetime Workmanship Warranty
Our limited labor warranty in regard to correcting defects in our workmanship is lifetime – there is no time limit. However, if a part fails owing to a manufacturer’s defect or normal use and wear our labor is covered for 90 days. The service call charge is warrantied for 30 days only on the same machine. There is no warranty against additional or more extensive repairs, against other problems that may occur on the same machine (even if involving identical symptoms), or against incidental damages. Parts carry the manufacturer’s warranty, which is usually 30-90 days. After the manufacturer’s warranty expires we will add our 10 year prorated part warranty at no additional charge. Residential customers only, commercial use is manufacturer’s warranty only. Part warranty prorate schedule:
Parts carry the manufacturer’s warranty, which is usually 30-90 days. After the manufacturer’s warranty expires we will add our limited lifetime prorated part warranty at no additional charge. Residential customers only, commercial use is manufacturer’s warranty only. Part warranty prorate schedule:
|Within 90 days||100% (Parts and labor) – Customer is responsible for service call charge after 30 days.|
|90 days – 2 years||50% (Parts only) – Customer responsible for labor and service call.|
|2 years – 10 years||20% (Parts only ) – Customer responsible for labor and service call.|
Both original and warrantied parts and labor must be furnished by Dave Smith Appliance Services LLC only at our regular rates. Warranty parts pricing is determined by current Manufacturer Suggested Retail Price (MSRP). Customer must have original service receipt and proof of warranty. This warranty applies to in home service provided by Dave Smith Appliance Services LLC only and does not cover parts purchased over the counter or sold online. Exclusions: These parts are covered for the manufactures warranty only: filters, lamps, fuses, and all cosmetic and non-functional parts. Limited Coverage: Refrigeration system components, electronic control boards, ice makers, all tubs, tub bearings, disposals, and transmissions have limited coverage to two years prorated only. No Warranty For: Acts of God (lightning, voltage surge, water damage, etc.), customer misuse or abuse, corrosive environment (i.e. sulphur, hard water, sediment, humidity, etc.), failure due to inadequate venting/air flow or insufficient water/gas pressure or voltage/electrical supply or improper installation, or if parts become no longer available. No refunds. No warranty coverage or reimbursements will be given for repairs made by the customer, by any other individual, or by any other service company not authorized by Dave Smith Appliance Services LLC in writing. (Revised & Effective 4/01/13)